Orders are processed within 2–3 business days. You’ll receive a tracking link once your package has been shipped. During the Christmas season, please allow a few extra days due to high demand.
How long does shipping take?
For the UK and EU, delivery usually takes 7–12 business days after dispatch. Remote areas may take slightly longer. We’ll send you updates every step of the way.
Do you offer free shipping?
Yes! We offer free shipping when you buy 2 sweaters or more. Standard shipping fees apply for single-item orders.
What if my sweater doesn’t fit or I change my mind?
No worries! We accept returns or exchanges within 14 days of delivery — as long as the item is unworn and in original packaging. Just contact us and we’ll guide you through the process.
Are your sweaters good quality?
Absolutely! Each Jollyboxs sweater is made with premium jacquard knit fabric that’s soft, warm, and built to last. We focus on comfort, craftsmanship, and quality so your Christmas memories stay cozy year after year.
Join the Jolly Club
Get early access to drops, special offers & festive surprises.
From cozy nights to Christmas mornings, each sweater is a soft reminder that being festive never goes out of style.
